Privacy Policy

Welcome to Mile High Cold Storage (“Mile High,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.milehighcoldstorage.com, submit information through our website, or communicate with us regarding our cold storage, warehousing, fulfillment, transportation, and logistics services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information that you voluntarily provide to us, including:

• Name
• Company name
• Email address
• Phone number
• Business address
• Information submitted through our Contact Us or Request a Quote forms
• Details regarding your storage, transportation, fulfillment, or logistics needs
• Any additional information you choose to provide when contacting us

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages viewed
• Date and time of your visit
• Referring website
• Cookie and website analytics information

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and requests for quotes
• Provide cold storage, warehousing, fulfillment, transportation, and logistics services
• Communicate regarding appointments, shipments, inventory, and customer support
• Improve our website, services, and customer experience
• Analyze website traffic and performance
• Maintain the security and functionality of our website
• Send occasional updates about our services, when appropriate
• Comply with applicable legal and regulatory requirements

We do not sell your personal information to third parties.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and better understand how visitors interact with our website.

Cookies may be used to:

• Improve website performance
• Remember visitor preferences
• Measure website traffic
• Analyze user behavior
• Improve website functionality

We may utilize third-party analytics tools, such as Google Analytics, to help us understand website usage and improve our services.

You may disable cookies through your web browser settings; however, some features of our website may not function as intended.

How We Share Information

We only share information when necessary to operate our business or provide requested services.

This may include trusted service providers such as:

• Website hosting providers
• Website developers and maintenance providers
• Email service providers
• Website analytics providers
• Payment processors, if applicable
• Technology vendors supporting our operations
• Shipping or logistics partners when necessary to provide requested services

We may also disclose information when required by law or when necessary to protect our legal rights, property, customers, employees, or business operations.

We do not sell, rent, or trade customer information.

Data Security

Protecting customer information is important to us.

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, disclosure, alteration, or destruction.

While we strive to use industry-standard security measures, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Confidential Business Information

Mile High Cold Storage primarily serves commercial food manufacturers, distributors, importers, retailers, and other businesses.

Information related to our customers’ inventory, products, shipments, pricing, logistics operations, and business activities is treated as confidential and is used solely to provide our services unless disclosure is required by law or authorized by the customer.

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review the privacy policies of any external sites you visit.